Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17227 Someone from VIC thinks vodafone is Extremely fail at 26 Apr 2011 06:49:15 PM
Pearcedale has absoultely no reception at all!!!!! One of our plans is supposed to be unlimited texting yet we still get charged and never are we contacted about any of our bills if their is a fault on their behalf! When we do send texts people dont get them until he next day. Weve had bills for thousands of dollars that we knew nothing about but they take ages to reconnect your service with no apology! Am seriously considering opting out of our plans but what otion is there, there all as bad as each other!
26 Apr 2011 07:25:20 PM: That area is covered by 3g on their 'coverage map' however you're right, the reception is virtually non existent! Vodafail should be charged with misrepresentation.