Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17233 Someone from QLD thinks vodafone is crap at 26 Apr 2011 06:50:12 PM
cant even get service in house
have to wonder around yard or up street
complained but vodafone dont seem to care wont let me out of contract
phone is for my business and loss of service is costing me money
have to wonder around yard or up street
complained but vodafone dont seem to care wont let me out of contract
phone is for my business and loss of service is costing me money
27 Apr 2011 06:40:47 AM: tell them to stick their bill up their rear ends, don't pay it, and make a formal, written complaint to the T.I.O. ... For as long as Vodafone and 3 have their cashflow, ie everybody keeps paying their bills even though they're getting unacceptable service, then change will be slow and sluggish. If 25% of their customer base refuses to pay up, that's a big dent in their cashflow. People power, people !