Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17265 Someone from QLD thinks vodafone is Extremely at 26 Apr 2011 07:03:39 PM
I recently switched from Three to Vodafone as I was constantly being charged for excess data usage from emails when roaming on Telstra. I was told that Vodafone doesn't roam on Telstra and had a much better coverage than Three so I switched over, what a MISTAKE!! Internet access is just about nonexistent, bad reception when making phone calls, can take up to a minute to connect a call some times. I use my phone for business (self employed) but if this keeps up I'll be unemployed as I won't be able to communicate with my clients. When are they going to get it right and provide the service we are paying for???
If your livelihood depends on a working phone service you should be with Telstra.