Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17281 Someone from ACT thinks vodafone is Effing Hopeless! at 26 Apr 2011 07:17:31 PM
My partner and myself had a Vodafone(fail) internet contract. We were on a $49 cap (I think it was about 4gb from memory) and barely even used it. So imagine our surprise when we received a bill for $900! WTF?! After 6 months (and one disconnected internet service later (on their end)) they finally realised they had made a mistake and we only owed, surprise surprise, $49. However, they refused to reconnect the service, and when we tried to get an internet service with Optus, we discovered that we couldn't as they had put a default on my partners credit rating! This has never been rectified. I have now had to get a pre-paid internet service (unfortuantly with Vodafone - not my first choice what so ever) which is so extremely slow, crashes constantly, expires after 30 days and the worst part is I pay $19 for only 500MB of usage!
They are blantantly ripping off consumers and they know it!
They are blantantly ripping off consumers and they know it!