Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17289 Someone from QLD thinks vodafone is Massive Failure at 26 Apr 2011 07:24:06 PM
have been with Vodafone for awhile now & ever since being with them, I have had nothing but trouble. Everyday there is some problem with my network it goes from full signal to no network to emergency calls in a matter of a split second. I have to turn my phone on & off several times in a day & sometimes even pull my phone apart & take out the battery to get it to work. It is extremely annoying when you are on a phone call with someone & for no reason at all your signal drops out & cuts off the call. I also cannot receive picture messages, my txt get to people late & I sometimes don't even received txt messages & if I do they are too late...arrrrgghhh!!!!!! I called & spoke to the technical team about my issues & they said that they would fix them!! What do you think happened??? Still no improvement & still no picture messages received & stilll issues with txt messages & phone calls . To top it off this long weekend..of all weekends for it to happen the network it was down just BRILLANT!!! Vodafone better pull their finger out & sort out their issues or they are going to be loosing a large amount of customers. Including me who is seriously thinking of going back to Telstra. I have been with Telstra for years & have never had any problems with their service always plenty of coverage wherever you are. I went with Vodafone because they were a cheaper option for me to choose now I no why they are cheaper, cause you get what you pay for a crappy service. Who out there agrees with me & is having the same issues????