Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17322 Someone from QLD thinks vodafone is Fail Big Time at 26 Apr 2011 08:30:49 PM
Well when you ring a company that can't take your call for another 2 days and then rings you back with someone who can't even find the log notes from the problem in the first place and then you have to call them back because you just lost service for the the 3rd time that day all while living and driving on the Gold Coast which is hardly the backwaters of Australia .... need I say more other than this Vodafone failure is just a small part of a much bigger telecommunications failure in this country, its disgraceful what Telstra has forced us to live with yes I said Telstra they have the best network but unless you are with them then you suffer, so I blame Telstra first then Vodafone because you can't run a company with as many customers as they have like they do its pathetic... shame Telstra same Vodafone shame
. dont complain you pay for what you get. you want coverage and speed telstra. you want cheap plans and no service go 3 or vodafone. use your brains you stupid idiot