Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17339 Someone from WA thinks vodafone is Extremly at 26 Apr 2011 08:55:29 PM
Constant loss of reception, no longer recieve voice mail notification sms, calls drop out, was told it was my phone - bought a new phone and still have same issues! i recieve/send the same message 10+ times after i send it only once! i drive a 4x4 and have an external antenna, NO RECEPTION what soever in the middle of perth cbd, sorry vodafone but HELLO TELSTRA
Telstra - 237,446
Vodafone - 64, 075
There's only one thing I hate more than vodafone... telstra.
TIO complaints October 1, 2010 - December 31, 2010
Telstra Corporation - 66,074 total issues
Vodafone Australia - 20,570
Hutchison 3G Australia - 11,883
Optus Mobile - 10,528
iiNet - 4874
Virgin Mobile - 3890
Optus Networks - 3510
TPG Internet - 3143
Read more: http://www.smh.com.au/technology/technology-news/telco-complaints-reach-record-high-on-the-back-of-vodafone-woes-20110225-1b7je.html#ixzz1KcsYQoQb
Telstra is definitely on top but 3 + Vodafone makes up half of Telstra and they have far fewer customers and only provide mobile phone and broadband. I can't find a breakdown of how many comments are just mobile phones.
Vodafail.com Moderation Team
off course telstra will have higher complaints