Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17348 Someone from WA thinks vodafone is SHITFULL at 26 Apr 2011 09:03:11 PM
Dont even know were to start...
1)They cant get voice mail on my phone and they dont know why
2)cant get reception in my car, in my room, in my house, at my work place and when i need to get reception i need to take my sim card out and put it back in.
3)They bared my sim when all i wanted was roaming to go overseas, then had to go in to there shop to get a new sim card.. not to mention that i was on my way to the airport!!!!!!
4) every time i call them they tell me its my phone not there coverage... so i brought a new phone out right and it still dose not work
5)no one can talk english when you call then to find out why your phone is not working.
6) ask to be called back by there superviser ... this never happends
7)all ways pay my bill by the due date, didnt get my bill one time and was charged $10 and have called them 10 times and they tell me they have taken it off but it still on my bill.
why should i have to pay a late fee if my phone never works..i should ask for a credit every time i go to use my phone but have no reception?? or should i charge them for inconviance? i will alway blam them for not being able to get a call from my dad to say that my grandad had a heart attack (he died shortly after)
worst mistake of my life to go with this phone company
1)They cant get voice mail on my phone and they dont know why
2)cant get reception in my car, in my room, in my house, at my work place and when i need to get reception i need to take my sim card out and put it back in.
3)They bared my sim when all i wanted was roaming to go overseas, then had to go in to there shop to get a new sim card.. not to mention that i was on my way to the airport!!!!!!
4) every time i call them they tell me its my phone not there coverage... so i brought a new phone out right and it still dose not work
5)no one can talk english when you call then to find out why your phone is not working.
6) ask to be called back by there superviser ... this never happends
7)all ways pay my bill by the due date, didnt get my bill one time and was charged $10 and have called them 10 times and they tell me they have taken it off but it still on my bill.
why should i have to pay a late fee if my phone never works..i should ask for a credit every time i go to use my phone but have no reception?? or should i charge them for inconviance? i will alway blam them for not being able to get a call from my dad to say that my grandad had a heart attack (he died shortly after)
worst mistake of my life to go with this phone company