Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17367 Someone from SA thinks vodafone is Failtastic! at 26 Apr 2011 10:03:36 PM
A few months ago for around about a week, most of my calls to my parent's Vodaphone mobile resulted in one sided conversations or tied lines with other people's conversations. I was able to listen in to one side of several different conversations. Luckily there was nothing too private that I came across, apart from someone talking about an insurance claim.
30 Apr 2011 09:10:53 PM: You will probably find that your sim card is faulty. Head in to a store and they will replace it at no cost. Simply make sure your contacts are either saved to your phone or swapped to the new sim card. The number will be carried across within a minute.