Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17378 Someone from VIC thinks vodafone is In every sense of the word at 26 Apr 2011 10:40:23 PM
Have had 3 months of "free" usage billed at full rate so have $1200.00 bill. Was told to get user under control and take responsibility for daughters use. Many of the txts are when I have the phone or she is at school and the phone at home. Can't explain, won't try.
Phone got barred and got told unless I paid $680 on the spot it wouldn't be lifted eventhough there was a billing error. I did that and now won't get that back because I've paid it. Can't wait to get onto another carrier.
Phone got barred and got told unless I paid $680 on the spot it wouldn't be lifted eventhough there was a billing error. I did that and now won't get that back because I've paid it. Can't wait to get onto another carrier.