26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17410 Someone from TAS thinks vodafone is at 27 Apr 2011 10:24:04 AM
I have been with Vodafone for around 4 years. I have put up with the dropped calls, bad reception (most of the time, no signal/reception at all), voicemails being delivered 24 hours after the call has been made, with family and friends telling me my phone was off, incorrect, phone is always on. I work in the CBD (Hobart) and sometimes cannot load facebook (in my lunch break of course), iTunes or Safari at all, it just continually tries to load the page unsuccessfully. When a call does connect and I answer, I can hear the person on the other end, but they can't hear me, or I can talk for a few minutes, then they can't hear me, all I get is "Where did you go?" or "Hello"??? so I hang up. Enough is enough in this day and age of modern technology, we should be able to talk, surf the net, buy a song, send a text and say hi to friends on facebook from our phone with no interruptions or service problems. I am hoping nothing happens to my daughter or myself, as I have my vodafone service to rely on for a 000 call should I need it.