Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17440 Someone from SA thinks vodafone is worst mobile service at 27 Apr 2011 02:48:26 PM
Stupidly I join vodafail for internet and phone service. I AM DISGUSTED with the substandard service and VERY ANGRY AT THE WAITING FOR VODAFAIL TO ANSWER THE PHONE ONE HOUR TWENTY MINUTES ON HOLD AT THE WORST DISGRACEFUL AND THE THIRD WORLD ANSWERING SERVICE THAT DISCONNECT U IF U GET ANGRY OR SAY THE SLIGHTEST THING THE INDIAN STAFF DON'T LIKE VODAFAIL SUCKS CAN'T BE TRUSTED OR RELIED UPON FOR A BASIC SERVICES. VODAPHONE SHOULD BE SHUT DOWN AND SUED BY CLASS ACTION DID I MENTION HOW MUCH VINAPHONE SUCKS. THE WORST BUSINESS IN AUSTRALIA IS VODAPHONE
27 Apr 2011 10:38:05 PM: If you speak to them rudely they have every right to hang up on you. Learn some respect instead of acting like a tough guy behind the safety of your phone.
28 Apr 2011 05:25:51 PM: Up yours.
28 Apr 2011 08:05:37 PM: I had the rep laugh at me last night for no reason, i asked him what his problem was and he laughed again, I asked him if somebody was sitting there tickling his balls, SILENCE, I asked to be put through to the billing Dept. and he laughed again so i told him what I thought of him with a few choice words......so to the person who thinks that hiding behind a phone you are a moron, where was the respect shown to me by this so called representative of Vodafone.
6 May 2011 10:18:09 PM: i love do gooders like the top comment if u are so nice it gets u no were they will walk all over u