Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17498 Someone from NSW thinks vodafone is SCAM at 28 Apr 2011 09:11:13 AM
No wonder Vodafail can sponsor so many events, teams, etc, with towers programmed to drop out every 30 sec throughout metro NSW and if your'e in country NSW forget it, buy a carrier pigion you will get a better result. Here i am sitting in the office my phone has not moved yet the signal strength has gone from full to 0 every 30 to 40 sec "Please Explain" are your towers mobile??? how is this possible, ahh maybe its the wind. I will Support ANY action against this scam of a telco. Vodafone is a scam.
Suggest that the network is at issue, and they will tell you that they have upgraded and tested the towers in your area, and are "VERY" satisfied with the results of that test.
Replicating the test, probably involves affixing a 6 M antenna with a high gain signal booster to your car and driving around your suburb until you find a single bar of reception and then signing off the work sheet.
My test involved driving around with both a Vodafone and before moving to NextG, an Optus phone. Most times I would look at the Optus phone on 3 or 4, and the Vodafone on 1 or 2 if at all, When I did see 4 bars on my Vodafone, I almost fell over, I couldn't believe it.