Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17500 Someone from VIC thinks vodafone is Very bad at 28 Apr 2011 09:28:18 AM
Have an internet stick. For the first 5-15 mins it uploads at high speeds BUT no download. When I do get download it drops out every few minutes. It is even slower since I installed their update a few weeks ago.
Also since installing their update I have had an increase in the amount of spam I am receiving.
I was told that people on high cost contracts get first priority - Why? If you pay for a service you should get the service they advertise OR Vodaphone should state in their advertising that some customers on low cost plans will get inferior service.
Also since installing their update I have had an increase in the amount of spam I am receiving.
I was told that people on high cost contracts get first priority - Why? If you pay for a service you should get the service they advertise OR Vodaphone should state in their advertising that some customers on low cost plans will get inferior service.