Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17522 Someone from NSW thinks vodafone is a New Fail at 28 Apr 2011 04:42:57 PM
Stupid me all this time I'm blaming my iphone with poor reception issues, drop outs, delayed vocemail and it's been Vodafone all along. Today just topped it all with "the disappearing voicemail". You know the one - let the call go through to voicemail cos' your in a queue at the bank, you hear it go through to voicemail, you attempt to retrieve the message and all of a sudden - it's gone - yep not even in deleted messages. New one to me. Panic sets in as it's used for work and pleasure, you make few obvious calls and then resort to dialling your voicemail - 121 - remember having to do that years ago? Well thankfully it was there - could've lost a client and follow-up order - thanks vodafone!!
29 Apr 2011 11:52:14 AM: Hey just got that missing voicemail (albeit 21hrs later) along with a current one - maybe there batching these things as a cost-saving excercise?????