Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17525 Someone from NSW thinks vodafone is Left when i could at 28 Apr 2011 05:06:49 PM
terrible, absolutely terrible. Had 3 services with vodafone, two USB modems and a blackberry. Most shite service ever, barely could download anything, make a phonecall or even text anybody and this was in paddington, sydney. 3 kilometers from the CBD. Everytime i had to make a phone call i had to literally place my phone on the windowsill and use a bluetooth headphone in hope that i could get some sort of signal- same thing happened to the modems. It'd heat up, disconnect me and repeat. All night.
Called up several times to disconnect the modem, only one was canceled after 4 months of constant arguing every night before 8pm asking them WHY DOESNT MY MODEM WORK. Told by a consultant in mumbai that my area was congested and not enough towers were put in and that within 4 months there should be a major improvement in network speed and coverage.
um no? IT WAS WORST. had to cancel my plans and actually pay out $1000 something in cancellation fees and move to telstra. can't believe i did that but it was the BEST THING i have ever done for myself. I now no longer envy other people for their signal strength and coverage and best of all, my bills are even lower than what i was paying with vodafail.
Never again.
Called up several times to disconnect the modem, only one was canceled after 4 months of constant arguing every night before 8pm asking them WHY DOESNT MY MODEM WORK. Told by a consultant in mumbai that my area was congested and not enough towers were put in and that within 4 months there should be a major improvement in network speed and coverage.
um no? IT WAS WORST. had to cancel my plans and actually pay out $1000 something in cancellation fees and move to telstra. can't believe i did that but it was the BEST THING i have ever done for myself. I now no longer envy other people for their signal strength and coverage and best of all, my bills are even lower than what i was paying with vodafail.
Never again.