26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17530 Someone from NSW thinks vodafone is Petition at 28 Apr 2011 05:37:36 PM
If you think that every time Vodafone don't deliver the service they have contracted to you for they should be given a $10.00 penalty fee like the one they give you if you don't pay there bill on time, simply hit reply below and write "Agree".

Lets see if we can get 10000 agreements.
28 Apr 2011 05:38:15 PM: Agree
28 Apr 2011 05:59:25 PM: same
28 Apr 2011 06:31:54 PM: AGREE!!
28 Apr 2011 07:44:03 PM: Agree Totally
28 Apr 2011 07:59:18 PM: agree
28 Apr 2011 11:54:52 PM: Agree!
29 Apr 2011 01:12:05 AM: Agree
29 Apr 2011 10:15:22 AM: agree boyo
29 Apr 2011 06:15:05 PM: Agree - that would suddenly motivate them.
30 Apr 2011 11:44:24 AM: DISAGREE TOTALLY!

If you dont get the service you desire refuse to pay your bill at all. Call them tell them you are not paying as they ahve breached contract and tell them you are going to the TIO if they refuse.

I have told all my family and friends to do this and they have all recieved 1 to 3 months credit on their bills. I got 3 months.
1 May 2011 03:42:22 PM: Agree