26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17548 Someone from QLD thinks vodafone is Fail statistics shown here at 29 Apr 2011 12:26:11 AM
1 am. 400m from interchange. Mobile broadband. Continuous Ping over 15 minutes. Uptime = 86% (14% of time 3 x Pings > 1500ms); Average ping 657.3ms. Passed ping <500ms 61%. Maximum Ping 1972ms, minimum pin 339ms. Deviation 380ms. Over 15 minutes, 4 outages, longest outage 49 seconds. Conclusion: service unavailable at offpeak times 400m from interchange = 14%. Acceptable service (Ping <500ms over 15 minutes in offpeak = 61%). Fail.
29 Apr 2011 11:25:34 PM: and with so much data you've managed to collect you still pay your bill? Refuse to pay and draft a quick complaint to the TIO and tell your telco to stick it where the sun don't shine, and get on-line, facebook, I did a letterbox drop advising people to boycott Vodafone and '3' and did a bunch of posts on my facebook wall (I have over 13'000 fans on my FB fan page), got served a cease and desist order from some legal firm in Sydney a couple of weeks ago, telling me I risk being prosecuted for defamation. I wiped my butt with the letter and shoved it into an envelope and returned it to the sender. Haven't heard from them since, and I'm upping the ante on my campaign. Stand up for your rights people, just because you live in Australia like me doesn't mean you have to behave like most ausses. Look at the people of Egypt and Lybia, or the poms who took to the streets of London protesting about government cutbacks. Police were called in to move them on, many refused and went on a destructive rampage destroying everything in sight Ain't it interesting how quickly government back-flipped on their proposed cut-backs. Shame aussie have no brains and no balls. Yeah pick a fight with some dude taking glance at your boyfriend, but dare stand up to authority when you're being robbed by big business, noooooooo. Thick as a plank, hypocrite and zombie mentality. Welcome to my description of the average aussie. Please take offence to this assertion of min, stand up and say FK u, that's not me, and take a stand, take the lead and BE THE CHANGE YOU WANT TO SEE IN THIS WORLD - together we can change things for the better, spread the word and incite change. It doesn't have to be like this, stand up for your rights. If you truly think THIS IS the lucky country, then for FK's sake, MAKE it the lucky country by taking ACTION...
30 Apr 2011 11:33:19 AM: I really do like this poster!!!
(no thats not sarcasm)
30 Apr 2011 08:35:39 PM: me too.. how do I join your campaign??? I think Vodafone is a threat to public sanity, and would like to volunteer my time/modest financial resources to help!



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