Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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17586 Someone from VIC thinks vodafone is pretty fail at 30 Apr 2011 05:01:40 PM
i signed on with a $99 a month contract for 24 months, which ended up being around the $110 mark. My ex and i split up, leaving me with a toddler and baby on the way, bills, rent, food, nappies and everything else to pay for ON MY OWN. i rang vodafone wanting to change plans, since my bill was being paid off and i was attempting to get on top of it. but since every month new charges were being put on (even though i couldnt use the phone) i just couldnt cope. they ended up charging me around $400 to switch plans, and giving me no sort of help other than that. i do realise i signed the contract, but all i asked for was a little understanding since i am attempting to make things right. i hate vodafone, should never have signed with them, but in the end theyre all just as bad as each other...