26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
17669 Someone from NSW thinks vodafone is credit check FAIL! at 4 May 2011 02:58:37 PM
I tried to sign up with vodafone, I gave them all the details they asked for, then a few days later I get a credit check fail, they tell me its because they couldnt contact my workplace, they didnt ask for any of my payslips, and when I tell them I can give them more information, they tell me they cant do a credit check for another month...i mean seriously...their online sign up doesnt allow you to give the details you need to give, coz their system doesnt accept it, and then on top of that, they cant even sign up a new customer....i have a credit card for god sake and a car loan, those werent hard at all to get with a stable job...but with vodafone...to go on a plan is totally F***** up and hard....
5 May 2011 02:57:40 AM: That doesn't sound right. Usually the credit department can overturn any declines. Did you apply through a store or online? When you apply through a store they can submit further information such as payslips to have it approved