Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17680 Someone from NSW thinks vodafone is Sad at 4 May 2011 04:06:46 PM
This is sad. I am leaving the business in a few weeks. They really had such an opportunity to be the best for deals, service and innovation with the merge.
I am sad to be leaving but can not take the abuse anymore from customers. I know all of you are frustrated and all I would say is try and have some patience when you talk to anybody in Australia as it seems as soon as you speak to an australian after speaking to someone in Mumbai you take out your anger on the person that actually understands and wants to help.
Good luck all and well done on a website that will hold these GM's accountable!
I am sad to be leaving but can not take the abuse anymore from customers. I know all of you are frustrated and all I would say is try and have some patience when you talk to anybody in Australia as it seems as soon as you speak to an australian after speaking to someone in Mumbai you take out your anger on the person that actually understands and wants to help.
Good luck all and well done on a website that will hold these GM's accountable!