Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17692 Someone from SA thinks vodafone is phone drops out all the time at 5 May 2011 12:31:08 AM
We have a mobile phone plan for two phones that are useless, when anyone rings us or when we ring out the conversation breaks up and then goes dead, we have called back many time and same thing happens, and now have given up on ring anyone on the mobile and have to use home phone,which is expensive as we have bills for phones that are useless and the best that crazy johns will do is give you a new chip, my husband doesn't even carry his phone anymore and we are stuck paying for the plan with no service and more expensive calls made on the home phone, now all I want to do is get out of the contract and never use Crazy Johns or Voda phone again,and they are getting there money and they don't care that you are paying for something you can't use. Very Very disgruntal customer.