26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17797 Someone from QLD thinks vodafone is Hillariously frustrating at 6 May 2011 12:33:35 PM
I work in the Brisbane CBD.
Vodaphone just tried to call me with an automated message, but due to their own inadequacy, the call was dropped by its own network and went to voicemail. The message took several minutes to download and then i played it, the message got so far as saying it was from vodaphone before the signal cut out and the message ended. Hence I now know that vodaphone felt something was important enough to warrant calling me, but have no idea what that is. I hate and resent this network beyond the scope of allowed language allows me to portray. I will leave this plan at the earliest possible opportunity.
6 May 2011 02:06:37 PM: i feel the same way and i think i got that call too, as it went straight to my voicemail as well and i cant retrieve it! what a joke!
6 May 2011 05:29:58 PM: I think it was supposed to be a voicemail, rather than an actual call. Did anybody actually answer it? (My phone didn't even ring, LOL! No surprise, I never have reception)