Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17800 Someone from WA thinks vodafone is at 6 May 2011 01:01:47 PM
Just an FYI for everyone. I was experiencing similar issues about two months ago. I was told to switch to the 2G network to make calls and that I'd be offered 50% off my bills for the next six months whilst the network upgrade took place. I was very disgruntled as I rely on 3G coverage as I use my phone for emails as well as calls and txt. After speaking to a few consultants and their attempts to save my business I managed to negotiate with them that they'd waive my early termination costs if i sent my phone back to them. They sent me an express post bag and I'm now a happy Optus customer (except for Optus' annoying consultants who think being condescending is polite) but great service, good price and so far so good. It's worth a try, particularly if you feel its important to have thefull service you signed up for!