Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17804 Someone from WA thinks vodafone is Very Fail at 6 May 2011 02:24:05 PM
Constantly finding that I receive text messages and voicemails days later than they were intended for me. At least every week at some point, reception will appear at full strength but once a call is attempted, it will drop out. I can try again almost instantly when the bars return but the same thing happens. This usually last a couple of hours. Also, during the last week of April I found that my reception bars remained at zero for about 36hrs. As my internet connection was perfectly normal and accesible, I assumed it was am glitch with the display on my phone but the next day I had four voicemails and about fifteen text messages when the bars ramdomly returned. Thing is, Im looking for a new job and I missed out because of this Vodafail error... Angry doesnt describe.