Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
17850 Someone from NSW thinks vodafone is Complete lack of service!! at 9 May 2011 10:09:31 AM
The service seems to constantly drop out! HELLO!! I want my phone to....make calls!!!!! What a crazy idea. If I do manage to make a call, it often drop outs and sometimes I can't call back as I have NO service. Voicemails never come throug on time - anything from 5 hrs up to 3 days late. Over the Easter weekend, besides the lack of texts, I had no service most of the day and when it did come up, messages were severely delayed - my voicemails didn't come through until after the weekend!! I HATE VODAFONE!!!!!!!!!!!