Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1787 Someone from NSW thinks vodafone is FAIL at 27 Dec 2010 09:53:22 AM
Had a 3 broadband stick for data when travelling but kept being hit with massive roaming data charges. So while sill in contract, got a new Voda mobile broadband sick as Voda coverage extends regionally. Or so we were led to believe. Since getting it on 27/09/2010, we have not been able to get it to work. Tried multiple computers, it fails. Call Vodafone, on hold for 2 hours before being answered. Told we had to call back next day. Next day on hold for 2 hours. Told it was not activated by the sales person. They activate it, it worked - for the day. Next day it didn't work. Called and on hold for 2 hours again. Re-Activated it again. Next day didn't work again. Repeat above story each time we travelled for the past 3 months.