26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17878 Someone from QLD thinks vodafone is 0 at 10 May 2011 05:26:26 PM
you know whats funny with all of you whiners, im with optus and my gf is with voda and bloody hell optus is way worse than vodafone, you all the see wrong in a company but dont realise how poorly the other ones are doing, so stop complaining it sickens everybody.
10 May 2011 08:15:48 PM: Go create an optusfail web page mate.

Fault tolerance is the number 1 motivator for bad habits to develop. We did it with Voda now we <pay> for it.
11 May 2011 04:20:40 PM: QLD - Dont be such an ignorant knob! Clearly you've got nothing better to do with your life by taking the time to find this site, log in, complain about Optus, and call us whiners. Go get a life.
12 May 2011 04:00:23 PM: My experience is that vodafone is way worse than optus (even though both have their issues)