26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17891 Someone from NSW thinks vodafone is mis-informed & incorrect at 11 May 2011 12:40:58 PM
My wife upgraded to Iphone from Blackberry, and was told that Vodafone staff would help he transfer contacts across. Excited to finaly get her iphone today, we attempted to use m.google.com/sync to sync info. Yet Vodafone have switched her plan and thus all internet was disabled on the blackberry. Was informed that we can just simply copy all contacts from phone to sim currently in the blackberry and place sim in iphone. As i hung up i realised that voadfone are a bunch of JOKERS, blackberry operates a standard sim and iphone operates on a micro sim. A micro sim was included with the iphone. I will not call the vodafone unhelpful desk again. I have refrained from being overly aggressive and use excessive profanity as i wish for my post to be read.