Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17901 Someone from WA thinks vodafone is at 11 May 2011 07:28:40 PM
We do i start, a important sms from my wife, arrived around 3 hours after she had sent it. The reason she sent me a sms was because she could not maitain a signal long enough to ring me.
Another example was when she got home and ask me was i not talking to her because i didn't answer my phone, after a short dissusion she rang me while standing next to me, Guess what neither had signals strength.
Another thing that is pissing me off is that they keep on saying that it was a glitch or whatever, and to make up for it have a free text for a day, guess what i already have free text to the people i need it for.
All i can say is that the staff cant help, and all i hear is that the are fixing the problem, That there are to many people joining the network, Well in a couple of months they will lose my contracts, that should help them
Another example was when she got home and ask me was i not talking to her because i didn't answer my phone, after a short dissusion she rang me while standing next to me, Guess what neither had signals strength.
Another thing that is pissing me off is that they keep on saying that it was a glitch or whatever, and to make up for it have a free text for a day, guess what i already have free text to the people i need it for.
All i can say is that the staff cant help, and all i hear is that the are fixing the problem, That there are to many people joining the network, Well in a couple of months they will lose my contracts, that should help them