26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17930 Someone from QLD thinks vodafone is network issue at 12 May 2011 06:16:36 PM
I was with 3 before and just signed new contract with Vodafone. I have only 2 addresses the most using telephone, one is home and one is company. At home, there is no 3G network and 2 bars 2G network. At company, there is completely no signal at all, 3G, 2G...I called them 3 times and they give me the same reason: "network upgrading". They offered me 3 discount months on my bill for me and my wife. After a week, I couldn't stand on that problem any more and call them again. They transfered me back to 3 and hope I can use 3 network like before. I just worry 3 network getting worst after Vodafone took over. I have some friends who working for Vodafone before and they are all using Telstra, very funny isn't it. I would never sign a contract with Vodafone again, never, never..