Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17971 Someone from WA thinks vodafone is MOST HATED TELECOM PROVIDER at 15 May 2011 05:06:50 PM
Hi
I am facing lot of issues for the past 5 months with my vodafone service for number (CONTACT DETAILS REMOVED) . I have lost lot of Emergency calls. Vodafone has changed my apple iphone also , still lot of issues , PROBLEM WITH VODAFONE SERVICE . IT IS HORRIBLE AND not TOLERABLE WITH VODAFONE . COULD SOMEONE CALL ME ASAP , SO THAT the following ISSUES CAN BE RESOLVED
1)i am missing 90% of the calls
2) People say when they call my number , Incoming call directly go to voice mail , but i dont have any voice mail OF THE CALL MISSED or ANY sign of they have callled me
3) Lot of times calls get dropped
4) Safari browser could not be accessed , saying that could not fetch cellular data
5) Could not call sometimes , it says NO SERVICE for minimum 30 minutes , this happens frequently
6) I MISSED LOT OF EMERGENCY CALLS RELATED TO BUSINESS .BIG LOSS FOR ME
7) MOST OF THEM PEOPLE SAY ,MY MOBILE IS SWITCHED OFF ,BUT MY MOBILE IS ON POSITION
I would request vodafone to SOLVE THE ISSUES ASAP . DUE TO POOR PERFORMANCE ,THIS NEEDS TO ADDRESS ASAP.
APART FROM ALL THIS,IT TAKES AGES TO TALK WITH CUSTOMER SERVICE. I HAVE TRIED LOT OF TIMES FOR 30 MINUTES MINIMUM, AND DISCONNECTED THE LINE OF CUSTOMER SERVICE COULD NOT BE REACHED
UNHAPPY WITH VODAFONE .
IDAY
I am facing lot of issues for the past 5 months with my vodafone service for number (CONTACT DETAILS REMOVED) . I have lost lot of Emergency calls. Vodafone has changed my apple iphone also , still lot of issues , PROBLEM WITH VODAFONE SERVICE . IT IS HORRIBLE AND not TOLERABLE WITH VODAFONE . COULD SOMEONE CALL ME ASAP , SO THAT the following ISSUES CAN BE RESOLVED
1)i am missing 90% of the calls
2) People say when they call my number , Incoming call directly go to voice mail , but i dont have any voice mail OF THE CALL MISSED or ANY sign of they have callled me
3) Lot of times calls get dropped
4) Safari browser could not be accessed , saying that could not fetch cellular data
5) Could not call sometimes , it says NO SERVICE for minimum 30 minutes , this happens frequently
6) I MISSED LOT OF EMERGENCY CALLS RELATED TO BUSINESS .BIG LOSS FOR ME
7) MOST OF THEM PEOPLE SAY ,MY MOBILE IS SWITCHED OFF ,BUT MY MOBILE IS ON POSITION
I would request vodafone to SOLVE THE ISSUES ASAP . DUE TO POOR PERFORMANCE ,THIS NEEDS TO ADDRESS ASAP.
APART FROM ALL THIS,IT TAKES AGES TO TALK WITH CUSTOMER SERVICE. I HAVE TRIED LOT OF TIMES FOR 30 MINUTES MINIMUM, AND DISCONNECTED THE LINE OF CUSTOMER SERVICE COULD NOT BE REACHED
UNHAPPY WITH VODAFONE .
IDAY
Vodafail.com Moderation Team