Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1805 Someone from VIC thinks vodafone is Unable to send email for 3 months at 27 Dec 2010 10:09:18 AM
I purchased an iphone 4 only 2 months ago mostly to send and receive emails. I have been unable to do this from day 1. Today Vodafail finally admitted that there is a significant issue and iphone customers cannot send email via the Vodafail network and have been unable to do so for 3 months!!! Continual call drop outs and data speed slower than dial up in a outback isn't helping their cause either.
3 is no better from what I am hearing.
3 is no better from what I am hearing.
I noticed that sometimes emails work when switching to 2G. For Vodafone you should have smtp.vodafone.net.au, port 25, if your using secure smtp on port 587 you should be ok with other smtp servers. I use google apps with my domain and do not have problems sending and receiving except for when I am in a poor signal area. Alos make sure your APN is set to vfinternet.au Hope this helps.