26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18087 Someone from QLD thinks vodafone is I'm Gone!! at 22 May 2011 08:17:06 PM
After tolerating atrocious coverage/reception with Vodafone for 2 years since I moved to my new home in a Brisbane southwestern suburb I now find their new voicemail system isn't working properly either. I spent nearly 3 hours on the phone to them on 4 separate calls last weekend and its not fixed...and another 4 hours on 4 or 5 calls this weekend.
Now I am told the coverage issue isn't going to be fixed in my area either....no work is planned.
So, sorry Vodafone....but chase me for my $$$. I'm off to the local Telstra and Optus stores on Monday to see who can give me the best deal. Vodafone can take a flying f#*k. I'm gone...and I suspect a large chuck of their new clients will be pulling out too when they realise what a mistake they've made by hooking up with Vodafone.
25 May 2011 03:37:23 PM: optus is worst