26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18098 Someone from NSW thinks vodafone is Total ripoff at 23 May 2011 04:49:38 PM
I bought the Vodafone pocket wifi after the guy at the Vodafone store told me it would work better than the mobile broadband usb stick which I had and gave me such poor coverage.

Turns out he lied...the pocket wifi is even worse than the usb stick and I get little or no coverage at all now.

I went back to the store and told him and he said it was too bad as I had signed up to a plan.

Seems like they'll tell you anything to get a sale then they don't want to know you after that.
28 May 2011 04:53:02 PM: There's a 30day Satisfaction Trial for Mobile Broadband:


Call the number on the webpage to terminate your plan.