Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18113 Someone from SA thinks vodafone is Beyond Universal at 24 May 2011 06:06:03 PM
I contacted a Vodafail Supervisor this afternoon to cancel my contract. I am 2 months out from the end of a 24 month plan. I took out a $69.00 p/m plan for 2 Blackberry Storm 1 9500 handsets. The Supervisor advised (after checking with his "technical department") that any Blackberry Storm purchased prior to 18 March 2010 are UNABLE to be UNLOCKED from Vodafail due to Blackberry factory default settings. OMG - nice paper weight. The Amaysim sim card and pre paid voucher I purchased are now useless unless I purchase a cheap handset. The Supervisor told me he was unable to assist with this issue. Told the Supervisor Vodafail need to accept liability as they were trying to talk me into upgrading to a iphone4 24 month plan at min $29 p/m +15 p/m for the handset (reduced from $18.00). How can they onsell a product to their customers then leave them in the lurch?????
24 May 2011 08:06:58 PM: because they are con artists