Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18128 Someone from NSW thinks vodafone is Exponentially failed at 25 May 2011 05:23:16 PM
I have a vodafone post paid and wireless accounts. I am so disgruntled by their service and their network that I am planning to start a video and post it on u tube to account for:
1. The number of times I get "No Service" (18 times yesterday - in Sydney CBD!)
2. When calls "fail" or "drop off" (does anyone get a connection around QVB or George St)
3. When the internet connection fails. (It never seems to work and Vodafone consistently charge us for it)
I have been on the phone with the company a number of times since October, making a complaint, with no support. And when I go to their stores, the sales agents actually ask me to drop their plan and go with Telstra!
Its typical of a hutch culture - get a stake in a company and run it to the ground and sell it off. Voda shame!
1. The number of times I get "No Service" (18 times yesterday - in Sydney CBD!)
2. When calls "fail" or "drop off" (does anyone get a connection around QVB or George St)
3. When the internet connection fails. (It never seems to work and Vodafone consistently charge us for it)
I have been on the phone with the company a number of times since October, making a complaint, with no support. And when I go to their stores, the sales agents actually ask me to drop their plan and go with Telstra!
Its typical of a hutch culture - get a stake in a company and run it to the ground and sell it off. Voda shame!