Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18133 Someone from VIC thinks vodafone is Extremely at 25 May 2011 09:59:38 PM
We purchased a phone for our son for Christmas 2010. We were able to recharge once. After that every attempt failed. Both on the internet and via customer service. No-one can work out why. We are so sick of listening to the voice activated software, that eventually tells us the department we require is closed. Basically we want the phone unlocked so our son can use his phone via a decent provider. We purchased this phone for safety purposes, not very safe if he cannot use it. On another matter, my mobile was with three mobile (now vodaphone) and is now basically useless unless within 30 km of the GPO. I have tried calling them and every time they have hung up on me. I cannot say politely what I actually think of the Vodaphone service.
Back to our son, who is in Year 7, he just wants a phone that works so he can text his mum and dad and check his favourite sport results via the internet.
Please help us, my brain will explode if I have to listen to the voice activated software or inane attempts to resolve the problem.
Thanks
Back to our son, who is in Year 7, he just wants a phone that works so he can text his mum and dad and check his favourite sport results via the internet.
Please help us, my brain will explode if I have to listen to the voice activated software or inane attempts to resolve the problem.
Thanks
that takes 10 minutes and they will let you out without fees etc - just complain hard enough and explain yourself.
Secondly, I'd by a cheap mobile outright (you can get a cheap nokia for $80, then an Amaysim sim card. It's got cheap rates without any chance of billshock.
I don't have Amaysim, I have TPG $50 plan which gives you $1000 worth of calls/text, but you can go over the cap which means risk of billshock.
Goodluck!