26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
18150 Someone from VIC thinks vodafone is Unsent SMSs at 27 May 2011 01:37:16 PM
I recently realised that none of my SMSs to the USA were being
transmitted. For about 5 days I was sending messages that weren't being sent.

First I called vodafone (which didn't help), and then went to the Vodafone shop twice. It was only after two visits and an hour wait that I was
informed that the system that sends SMSs from Australia to the USA is
not working properly. They also informed me that they had *no* idea
when this issue would be resolved.

Vodafone has failed to inform their staff of this issue as well as their customers!! Of course, this issue isn't listed on their website.

This SMS problem has being ongoing for at least 5 days.