Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18252 Someone from WA thinks vodafone is Extreme lack of conection. Constanly droping out at 2 Jun 2011 06:50:24 PM
My vodaphone is my main business line. There have been many times in the last 2 months that I have had not incoming calls from customers for days at a time. I only find out when I next meet up with. I was offered a $10!! of my last bill. I ask you $10 lousy dollars when I am losing out on thousands.
Every time you go to make a call it quite often takes 3/4 times to even get a connection and I am in the Perth metro! I Have been with them for some years and these problems started about a year ago now. I have now just had enough. I am also feed up talking to and Indian call centre too.
Regards Rick Hewson
Allied Discount Tools
Every time you go to make a call it quite often takes 3/4 times to even get a connection and I am in the Perth metro! I Have been with them for some years and these problems started about a year ago now. I have now just had enough. I am also feed up talking to and Indian call centre too.
Regards Rick Hewson
Allied Discount Tools
And the other thing is contact the TIO (again, google it) to get out if Vodafail give you any trouble.