Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18254 Someone from QLD thinks vodafone is Absolutely Hopeless at 2 Jun 2011 08:41:10 PM
I can't believe how hopeless and useless my Vodafone Broadband Connection is. More like Vodafone Skinnyband Unconnection. It seems to have got worse this last week. I often can't load pages, or do anything very much. It came as a shock to me that I couldn't get ADSL in my area, I come from NZ where we have a much better system. I thought coming to Australia would be the same or better. I will have to copy this post before trying to send it as if the page times out (and I expect it to) I will lose this post. The connection works ok until around 5.15pm, when everything turns to custard. I have spent at least an hour and a half since then just trying to load pages. I am really just venting my frustration and the uselessness of this system. Vodafone is a huge multi-national conglomerate, you'd think they'd be able to pull their finger out and at least give us a reasonable connection, instead of stealing out money every month for a almost non-existant service.