Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18296 Someone from SA thinks vodafone is Terrible reception at 5 Jun 2011 01:11:38 AM
Just signed up this afternoon and found this website. D**n it. Currently sitting in Mawson Lakes and using both Optus and Vodafail. Can see the clear differences. My optus Nokia mobile always shows 3-4 out of 4 bars. nearly perfect. This device is a year old FYI. My brand new bling bling Nexus S on Vodafail normally shows 0-1 bar out of 4. What the heck is wrong is Vodafail. The dealer showed me the coverage map and told me that it is working fine and added he has a friend up in Mawson Lakes on Vodafail. Wanna terminate the contract.
My fellow UniSA engineering students... Voda is nothing but failure!
My fellow UniSA engineering students... Voda is nothing but failure!
Now that you know what you do, go back & get out of this straight away. And INSIST on no fees or charges. Others have got that - eventually, if their cases are good. And no coverage in your area at all - that's a good case. [If you want to improve your chances, call Voda first & get through to their technical team and report a reception problem in your suburb. That way there's at least 1 report, which may help later on with avoiding fees. In my experience, few people actually report poor reception in a suburb, they just whinge about it & cop penalty fees.]
RUN!!