26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18307 Someone from NSW thinks vodafone is BAD at 5 Jun 2011 06:07:18 PM
These guys are complete idiots. I have a security camera with a sim card that was sold to me originally by Hutcheson originally, and it was sold as a device you simply dial into so it never needed to be recharged. Once Vodaphone took over they saw fit to just disconnect the sim and so I have been left with no ability to get into my security, thinking I had some other problem.

I now find out that this sim is of a special type and you cant put a normal sim in yet they say the old one is cancelled and they cant supply a new one of that type.

I have left MANY messages for a manager to call back but these idiots cant even manage that.

RD