Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18325 Someone from NSW thinks vodafone is Epic Fail at 6 Jun 2011 06:55:07 PM
I just rang them and requested a disconnection date and end of my contract term, they threw the world at me, free handsets better call rates bla bla bla. mate i said, just put the notice in. off he went again in his butter chicken accent (very hard to understand) so i says mate... just put the notice in.
So off he went into round 3 of persisting they were fixing issues bla bla bla, mate i said.. put the notice in. In the end i gave up and said, look, ill call back on the date and disconnect it then. I had to actually hang up on him because he kept going off in different tangents.
Ive been a voda customer for over 10 years. Parting will be such sweet sweet sorrow. Not.
So off he went into round 3 of persisting they were fixing issues bla bla bla, mate i said.. put the notice in. In the end i gave up and said, look, ill call back on the date and disconnect it then. I had to actually hang up on him because he kept going off in different tangents.
Ive been a voda customer for over 10 years. Parting will be such sweet sweet sorrow. Not.