Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18350 Someone from VIC thinks vodafone is Wireless Broadband at 8 Jun 2011 03:48:01 PM
I have had prepaid wireless broadband for over a year now. The first year was fine. Not a problem - ever. I bought a new wireless modem on special at Christmas for what I thought was a bargain - $99 for what had previously cost me $150. Now I am able to connect, but can only get to webpages once in a while. I usually get an "unable to display the webpage error". Same on my iPhone. So, although I have enough to get me through the year, the year will expire well before I am able to use up all my gigs. I am not very techo, but when I am able to get through on the customer support line, the tech people don't seem to really know what the problem is. They guide me all around the place and eventually get it going again (not sure if this is co-incidental or not), but then the next time I log-on, 9 times out of 10 I am back to the same problem. Think I might just cut my losses and ditch the Vodafone modem and go buy a new one!!