Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18385 Someone from NSW thinks vodafone is Terrible at 11 Jun 2011 05:54:09 PM
Been having trouble with the network for last year now the reception at the Entrance were i live is a joke i have to go stand on my veranda and hold my phone into the air to get maybe 1 bar. So i have been hasseling customer service and VodaFAIL store at Bay village. They said that there are tower upgrades in the area happening sometime in July, July! so we have to wait a month or maybe even more for improved signal, well thats what customer care said but a VodaFAIL bay village they said there is no new towers going up in your area and there is no problem with the signal in your area. Vodafone are useless and they need to stop all this marketing and advertising and fix there problems.