Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18394 Someone from WA thinks vodafone is getting poor at 13 Jun 2011 03:16:02 PM
i have been using 3.com for mobile phone service for about 6 years now and has been doing good job until recently (since early this year)i found the network coverage is getting poor. now it is hardly i can make a stable phone call inside my house as it will goes off anytime and I have to go outside the house to make phone call. This was NEVER happen before.
I was wondering the reason behind and only recently i found out that 3.com is no longer solely exist but has combined with Vodafone. I am not sure if this is the factor behind it but certainly i have had enough to this.
Cetainly i don't want to talk outside the house especially during winter night.
After couple of months of waiting after complaint to the customer service hopefully this issue can be rectified but unfortunately I can see no improvement.
So i have decided to switch to other mobile operater and i don't mind to pay extra for better network coverage.
I was wondering the reason behind and only recently i found out that 3.com is no longer solely exist but has combined with Vodafone. I am not sure if this is the factor behind it but certainly i have had enough to this.
Cetainly i don't want to talk outside the house especially during winter night.
After couple of months of waiting after complaint to the customer service hopefully this issue can be rectified but unfortunately I can see no improvement.
So i have decided to switch to other mobile operater and i don't mind to pay extra for better network coverage.