Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18400 Someone from NSW thinks vodafone is FAIL at 14 Jun 2011 12:50:20 PM
I was contaced by a Vodafone rep in early May, who wanted to "upgrade" my business cap from $130 a month to $150 a mont. he said he would give me two free Sim Cards weith unlimited talk and text time and pay no more than $150 a month. He also offered me $800 voucher on hardware in any vodafone store. I agreed to what i thought was great value, as my parents are pensioners and it would be a great way to keep all our bills down. NI have now been slugged with an extra $122.72 on two bills for use of the two extra Sim cards, which by the way are still unactivated and not being used. I have contacted vodafone, got call centres in India who said they would call me back. I am stil lwaiting to hear from them.
24 Jun 2011 10:29:13 AM: you should have got 3 x 45 infinity plans instead, my daughter used to rack up $200 on pre-pay each month, now since 3 months on a 45 plan I have never paid more then $45,,,some things are good at vodafone.I dont mind a few drop outs if Im gonna save 3 times as much from another carrier. Be realistic,