Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18647 Someone from NSW thinks vodafone is extremely irritatingly so at 7 Jul 2011 09:44:53 AM
My bills stopped coming to my email address Apr, May, Jun and I have paid them blind. I have repeatedly called Cust Serv India requestg them to supply me with the above. Repeatedly FAILED. July I will only pay my contractual amount (minimum I have to pay) and have lodged a complaint with TIO. I have 14 mths left on my contract and I am endeavouring to advise everyone DONT SIGN UP WITH VODAFONE...they are incompetent and their executive is uncontactable except by registered post.
TIO details may be found at the top of the page under the How To Complain tab.
Contact them and tell them what you have told us, Vodafail will have to investigate the matter and give you a mutually agreed satisfactory response within 10 working days.
Vodafail.com Moderation Team