26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18656 Someone from TAS thinks vodafone is System Alert Overload at 8 Jul 2011 09:49:15 AM
I am on pre paid $29 flexicap. If i have run out of flexi credit and attempt to send a message. I will recieve a System Alert Insufficient Funds message, this is fine, this is expected - whats is not expexted or fine is the 50 or so other System Alert messages that follow after that. one directly after the other. i then have to go and delete every message one by one,on top of that i can not use my fone because of the constant interuptions of messages being recieved. my only choice is to switch off my phone for a while and then sometimes that doesnt stop it and i then just have to wait till my inbox recieves the maximum number of messages. all the while this just ends up draining my battery and draining my patience and self control. This happens all the f~time.
8 Jul 2011 12:45:27 PM: You need to call Vodafone and bar premium sms. That's why you're having that issue.